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Technical Support

Empowered by our long manufacturing history, today, we are more than capable of providing a variety of technical services. One of these services is planning, organizing and conducting technical support on your behalf. To elaborate;

  • Commissioning machinery with our technical teams
  • Supporting your customers for warranty term problems
  • Organizing manufacturing of your spare parts locally to speed up supply process
  • Arranging warehouses to keep your equipment temporarily or permanently
  • Investigating customers’ technical issues in place and reporting

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Market Research

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“Market Research” is a fundamentally vague term to describe our capabilities on the matter. Consequently, we specify market research in 5 main branches respectively.

  • Initially, we conduct a thorough examination of the size of the market regarding your aims and plans.
  • We investigate local and foreign competitors and their impact on the market.
  • We identify the unmet needs and requirements of the market concerning your enterprise.
  • We analyze the customer potential and the opportunities which will arise in relation.
  • Through our channels, we determine the most suitable advertising and promotion strategies.

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Organisation

For an effective and successful engagement with this new ecosystem you enter, you will require a strong grasp on the means which will facilitate your integration to the market. Organization is a crucial mean to that end. We confidently provide such services as well,

  • Establishment of your branch in Turkey overseeing official procedures, employing people, finding and acquiring office and factory spaces
  • Guidance in governmental policies regarding your trade and operational affairs

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  • Helping you with custom clearance processes
  • Conducting participations in exhibitions for you, preparing your booth, printing your posters, having our technical consultants host your stands and present your products
  • Contacting with you directly in presence of prospective customers in exhibitions to actualize opportunities into business relations
  • Providing translators in exhibitions proficient in technical matters

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Representation

To build trust and recognition is an essential part of creating a business presence which will serve to your needs. Achieving that in a foreign market proves to be a difficult task without correct tools and capabilities. To that end, we provide an almost subsidiary-like approach for you. “Your Office In Turkey” is the exact representation which we envision for our business partners. In detail, we offer following services,

  • Partitioning and assigning our office and employee capacity accordingly to the goals you aim
  • Calling your prospective Turkish customers who you are already in contact with and escalating your relationship in a local manner
  • Conducting translations of your brochures, quotations, writing to Turkish


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Network

Ever since our establishment in 1990, we have been building an effective network of business partners including

  • Machinery manufacturers
  • Machinery sales companies
  • Accounting firms
  • Law agencies
  • Logistic companies

We can provide you a gateway to the Turkish industrial ecosystem and support your business along the way.

Ever since our establishment in 1990, we have been building an effective network of business partners including

  • Machinery manufacturers
  • Machinery sales companies
  • Accounting firms
  • Law agencies
  • Logistic companies

We can provide you a gateway to the Turkish industrial ecosystem and support your business along the way.

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Innovation

Research and development have always been an integral part of our operations. “To stand still is to fall behind.” So, we have always invested in the future. Today, we undertake various projects for defense and agricultural industries. We provide solutions using S.M.A.R.T technologies. Our main goal is to introduce new concepts such as IoT and Big Data to your long recurring problems and help you increase your efficiency, profit and overall competitiveness.